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Customer: Mitel

Industry: Telecoms

During October 2018 Mitel began a concentrated effort to promote their hosted Unified Communications service. To support this campaign Mitel commissioned a series of eGuides / white papers.

Mitel’s content marketing agency, The Creation Agency, asked me to write a new eGuide from scratch. I was also tasked with copyediting a second guide, checking the grammar, spelling and accuracy of the supplied copy.



Agency partner: The Creation Agency

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Written by Ben Lloyd

Ben Lloyd has worked in the IT industry since 1996, covering a number of roles from helpdesk support to network management and everything in between. Tech Write is built on this experience, offering outstanding technical copywriting services to agencies and clients across the world.