Technical Copywriting Services

Having worked in IT since 1996, the technical copywriting services I provide are more than just clever words. I have held roles in technical support, network management and web development, as well as writing manuals, documentation and audit reports of computer networks giving me genuine hands-on experience of turning geek speak into sales.


His extensive technology knowledge shines through when he writes for us – he’s a great copywriter who would make a fantastic addition to any team.” – Lucy Busuttil – Editorial Manager – Tomorrow People.


I currently provide technical copywriting services to firms of different sizes across the globe. Projects include:

A picture of three computers displaying some technical copywriting material

  • Forum leaders for Fortune 500 database and hardware vendor Oracle.
  • Email marketing collateral and sales guides for Hewlett Packard (HP), one of the world’s largest PC and server manufacturers.
  • Text ads, marketing emails and general copy for flash storage manufacturer SanDisk.
  • Inbound marketing materials including consideration and awareness documents for Sanderson, a leading provider of ERP and multi-channel software solutions.
  • Research-based white papers and thought leadership articles for Claranet, of the UK’s largest IT services providers.
  • Blogging for a cloud-based electronic invoicing service provider in Ireland.
  • Producing and distributing press releases for an iOS developer based in Italy.
  • Articles, landing pages, video scripts and white papers for Computer Data Source, the world’s leading provider of third party support and maintenance for enterprise class storage hardware.
  • Ad copy, case studies and marketing emails for conferencing service provider LogMeIn.


Broad IT industry knowledge and experience means that my technical copywriting services deliver compelling marketing content for your business too.


Ben is a skilled technical writer with a deep knowledge of his subject matter. He’s also extremely reliable and professional – Emily Hill – Managing Director – Write My Site.


Prices start at just £400 per month. Get in touch to find out how great content can turn website visitors into paying customers.




How much do you charge?

Prices are calculated on a project-by-project basis. You can find details about how I calculate my quotes on my copywriting rate card.

How do you work?

Actually, the correct question is ‘how do you work?’ After all, my job is to simplify yours. Your business has its own way of working, and I do whatever I can to accommodate your preferences. You can be as hands-on or hands-off as you like during the project – all I need is an understanding of what you need. Then it’s over to me to deliver by the agreed deadline.

Can you deliver copy tomorrow?

Possibly. Drop me a line and we’ll talk.

Yes, but can you *really* deliver copy tomorrow?

It has been done before, and it will be again. But we need to talk now if you want it to happen. Drop me a line using the live chat box to get started ->.

Do you offer agency rates?

I’m always open to negotiation. Let’s talk.

Can you do a free trial sample?


Do you write academic papers?


It’s your degree, you earn it.

Can you write….?

Yes, almost certainly. I regularly write blog posts, sales emails, white papers, reports, ebooks and social media posts. I’ve also written video scripts, CVs, print articles and physical brochures. I’ve even been tricked into writing someone’s university midterm paper.

Just because you don’t see it listed here, doesn’t mean I can’t write it. Drop me a line – I’m unlikely to say no.

What tools do you use?

I work to your preferences, so I use a wide range of copywriting tools and comms services for my clients. I’ve listed some in order of preference:


  • Microsoft Word
  • Apple Pages / iWork
  • Plain text / RTF
  • Scrivener
  • Google Docs (but I’d really rather not)

Video conferencing

  • Apple FaceTime
  • Microsoft Teams
  • Cisco WebEx
  • Blue Jeans
  • Zoom
  • Google Hangouts

Project management

  • Trello
  • Astana

If you need me to be part of an ongoing project long-term, I’m also happy to join your Slack channels, or to use one of your corporate email addresses for client comms.

Do you speak any other languages?

Although I offer international copywriting services, my language skills are quite poor. I speak French and German to high school level, and I’m learning a few hundred words in Polish.

I am very good at working with people from across the world though, helping to turn their ideas into great copy – and sales.

Do you write tutorials / user guides?

Absolutely. Sometimes I’ll even supply screenshots. Let’s talk.

Do you write technical manuals?

I have written technical manuals and administration guides in the past, and I’m open to doing it again. If you have a specific project in mind, we should talk.